CitraTest® APM: Proactive User-Centric Monitoring !
To interact with an application a user must look for an image on the desktop, move the mouse pointer to it, click or type keystrokes, and wait for the next event. CitraTest® APM works in the exact same way, and relies on the same 3 elements --desktop visualization, keyboard and mouse--, to monitor ANY application accessible from a Windows PC.
Use CitraTest® APM to proactively find problems and the first call to the Helpdesk is even placed.
or a series of user actions (e.g. logging, access patient record, add new log activity, logout) are generated via an intuitive point-and-click wizard.
Proprietary intelligent image recognition capabilities are automatically added
into each script, to automate the driving of an application just like a real user would, visually examining the desktop and responding to changes, driving the keyboard and mouse.
CitraTest® APM periodically executes each monitoring script on a 24x7x365 basis,
taking response time measurements along the way, ensuring that all critical aspects of an application or service are available and working effectively, and alerting you at the first sign of trouble.
When a failure is detected,
CitraTest® APM will take a screenshot to help you analyze the issue and pinpoint the root-cause. You can even click and analyze recent incidents, or visualize script fail logs in sequence to simplify troubleshooting tasks.
Multiple points of presence can be configured across the enterprise
to identify geographical response time discrepancies across locations (e.g. underperforming terminal-based application primarily accessed by internal employees at a remote site, a legacy application underperforming for multiple regions, etc)
Points of Presence
Dedicated Monitoring Machines located at various Points of Presence Across the Enterprise
Measures application performance based on the Real User Experience
Non-intrusive to the Server Environment
CitraTest APM Server
Centralized POP Administration
Centralized Monitor Deployment
Centralized Schedule Deployment
CitraTest APM Console
Automatic e-mail Distribution of Management Reports
Automatic Monitor Script Deployment